Privacy Policy

What does this policy cover?

Welcome to AdPuzl, the online and mobile ad campaign building service of Riaz Sidi Performance Marketing Inc. (“Sidi.io,” “we,” or “us”). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our ad campaign builder platform (the "Service"), and your choices about the collection and use of your information. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Service. This policy applies to all users of the Service, including, but not limited to users of our Developer Portal.

1. Information we collect

We collect the following types of information about you:

(a) Information you provide us directly

When you visit the AdPuzl, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. View more information about cookies, and how to disable cookies..
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
“Sentry” for application error and performance tracking. View more information on Sentry’s Privacy Policy.

Additionally, when you make a purchase or attempt to make a purchase through the AdPuzl Site, we collect certain information from you, including your name, billing address, email address, and phone number. Your payment information will be collected either by us or by our third-party payment processors. We refer to this information as “Order Information.” None of your account registration information will be shared with any other users of the Services.

When we refer to “Personal Information” in this Privacy Policy, we are referencing both Device Information and Order Information.

(b) Information we receive from third-party applications

We may receive information about you from third parties. For example, if you access the Service through a third-party connection or log-in, such as Facebook Connect, by “following,” “liking,” adding the AdPuzl application, linking your account to the AdPuzl, etc., that third party may pass certain information about your use of its service to Adpuzl. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, and any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service. You may also unlink your third-party account from the Service by adjusting your settings on the third-party service. If you unlink your third-party account, we will no longer receive information collected about you in connection with that service. And if you choose to integrate with a third-party application to incorporate elements into your designs, enhance media, supercharge your workflow or share to social media, we could receive data from such apps (as well as disclose data to such apps as set out below). If you communicate with us via social media, including Instagram or Facebook and choose to share your user-generated content with us, we may receive information such as videos you’ve created, your photo, your account name and your comments about AdPuzl.

We may obtain information about you from third-party sources, such as public sources, social media platforms (like Facebook, Instagram, LinkedIn, Twitter and other platforms) and third-party data providers and information services. Examples of the information we may obtain from such third parties include your company, industry and other profile information. We may share your email address or other information in order to obtain and combine this information with information that you provide to us or other information that we collect when you use our Service. We do this to better understand your profile and interests so that we can deliver customized offers and other personalized services to you, such as to serve relevant offers to you via email, chatbots, phone or personalized advertising. You can opt-out of AdPuzl collecting more data about you from third-party providers to tailor your experience and messages we send you here.

Some of these providers may combine data collected from our Service through cookies, pixels, tags and similar technologies, with email or mailing addresses to which they have access to help us serve relevant offers to you.

If you are not an AdPuzl subscriber, we may obtain your contact details from a social media platform, such as LinkedIn, or a third party data provider, so that we can promote our product offerings and subscriptions to you if we think they would be helpful in your role.

We may also receive information about you and your engagement with our advertisements from our ad servers, ad networks and social media platforms. This may include the websites you visited before coming to AdPuzl so that we can determine advertising effectiveness and pay our referral partners.

If you prefer not to have your information used for this purpose, you can opt-out at any time by emailing us at privacy@AdPuzl.com.

(d) Information we collect from you automatically

We will directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information (please see the paragraph on log file information below) that assists us in improving the Service. For more information on the analytics cookies we use and how to opt out of third-party collection of this information, please see our Cookies Policy.

(e) Cookies information and information taken from similar technologies

When you visit the Service, we will send cookies — small text files containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets AdPuzl do things like help you log in faster, enhance your navigation through the site, remember your preferences and generally improve the user experience. Cookies also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. They also allow us to deliver personalized advertisements that may be of interest to you and measure their effectiveness.

You can control or reset your cookies and similar technologies through your web browser, which will allow you to customize your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled. For more information on how we use cookies and other technologies and how you can control them, please read our Cookies Policy.

(f) Log file information

Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

(g) Clear gifs/web beacons information

When you use the Service, we may employ clear GIFs (also known as web beacons) which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information allows for more accurate reporting and improvement of the Service.

(h) Device identifiers

When you access the Service on a mobile device (including smart-phones or tablets), we may access, collect and/or monitor one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files that uniquely identify your mobile device. A device identifier may convey information to us about how you use the Service. A device identifier may remain persistently on your device, to help you log in and navigate the Service better. Some features of the Service may not function properly if use of device identifiers is impaired. Device Identifiers used by AdPuzl include the Android Advertising ID and iOS Advertising Identifier.

(i) Location data

AdPuzl collects information in order to understand where its users are located for a number of reasons. It helps AdPuzl to localize and personalize content, comply with local laws, undertake aggregated analytics, understand what its users use AdPuzl for, and improve the advertising efficiency of AdPuzl.

AdPuzl may collect your precise or approximate location:

from you, when you provide, correct or confirm your location ( e.g. when you purchase products from us);
by inferring your location from your IP address; and
from our partners or your payment provider.

(j) Content within your account

We receive content that you create within your AdPuzl account and media you upload for use within it, such as designs, images, videos, and metadata about your content.

2. How we use your information

We use the information we collect about you for the purposes set out below:

To fulfill any orders placed through the AdPuzl Site (including processing your payment information, processing the order, and providing you with invoices and/or order confirmations).
To communicate with you and send you email notifications about your order;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.
To promote and drive engagement with the AdPuzl Service: We use your contact information to get in touch with you about taking part in our surveys or about features and offers relating to the Service that we think you would be interested in. We also use information we collect about you to make sure that you get the most relevant offers and promotions based on your use of the Service, and your preferences. You can opt-out of these communications as described below.
For security measures: We use information about you and from within your account to monitor activity that we think is suspicious or potentially fraudulent, and to identify violations of this Privacy Policy or our Terms of Use.
For troubleshooting, error resolution and service improvement: We may need to review your ads to support your request for help, correct general errors with the AdPuzl Service or improve our services.
For matters that we are required to use your information by law: AdPuzl will use or disclose your information where we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of AdPuzl, our users or others.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page.

You can opt-out of targeted advertising through the following links:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

3. Sharing your information

(a) How we share your information

We share your information with third-party service providers for the purpose of providing the Service to you and to facilitate AdPuzl’s legitimate interests. Those service providers will only be provided with access to your information as is reasonably necessary for the purpose that AdPuzl has engaged the service provider, and we will require that such third parties comply with this Privacy Policy, appropriate data processing terms and any applicable laws.

Some of the third parties that AdPuzl may share your personal information with include providers who assist AdPuzl with functions such as:

Billing;

Hosting and storage;

Security;

Domain name registration;

Facebook - We use Facebook Pixel to help us better serve targeted ads to our users. Read more about Facebook’s Data Policy.

Google Analytics - We use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information. You can also opt-out of Google Analytics.

(b) How you can share your User Content

(i) Public Posts

Any information or content that you voluntarily disclose for posting to the Service, such as public User Content, becomes available to be read, collected and used by the public. When you make User Content public, your information becomes publicly available globally, searchable by other Users and can be indexed by search engines. If you or AdPuzl remove information that you posted to the Service, copies remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information.

When you share your AdPuzl ads to your social media accounts, including Facebook and Instagram, you should ensure that you familiarize yourself with the privacy policies of each of these services and any privacy settings that may apply to the designs you choose to share on those accounts.

AdPuzl may also share, sell or transfer your information to third parties in connection with or contemplation of (including as part of the due diligence process) any merger, acquisition, reorganization, financing, sale of assets, bankruptcy or insolvency event involving AdPuzl or any portion of our assets, services or businesses. Information such as customer names and email addresses, User Content and other user information related to the Service may be among the items shared, sold or otherwise transferred in these types of transactions. You will be notified via email and/or a notice on the Service if such a transaction takes place and be given notice of any material changes to the way we handle your data under this policy.

(e) Sharing with other third parties

AdPuzl will also share your information with third parties in certain circumstances, such as where you consent to our sharing it with a third party for a particular purpose.

You may also choose to work with third party applications (listed here) from within AdPuzl so that you can incorporate elements into your designs (e.g. YouTube and Google Drive). For example, you may install a third-party document-sharing app in order to store, share and edit content through our Service. Integrating with third party applications could involve importing data from that third party to AdPuzl and/or exporting data from AdPuzl to that third party. If this requires connecting your AdPuzl account to your account on the third party application, you will be asked for permission. These third-party apps are not controlled by us, and this privacy policy does not cover how third-party apps use your information. You should review the terms and conditions of any third party apps before connecting them to the Service. If you object to information about you being shared with these third parties, do not install the app.

(g) Sharing with authorities

We access, preserve and share your information with regulators, law enforcement, police, intelligence sharing and take down services and others or where we have a good-faith belief that it is necessary to detect, prevent or address fraud, breaches of our Terms of Use or Acceptable Use Policy, harmful or illegal activity, to protect AdPuzl (our rights, property or intellectual property), you or others, including as part of investigations or regulatory enquiries or to prevent death or imminent bodily harm.

4. Ads on Adpuzl

We currently partner with third party ad servers, ad networks and social media platforms (like Facebook, Google, Bing) to deliver personalized advertisements (“ads”) on our Service and other sites that may be of interest to you and/or to measure their effectiveness.

AdPuzl may share certain information with our third party advertising partners, such as your email address, location, cookie information and information relating to your use of our Service, and allow partners to perform a match of your information against information from other third party networks or sites to serve ads either on the Service or on third party sites (including, but not limited to Facebook, Google and Samsung televisions) and to measure the effectiveness of these ads. You can opt out of having your email matched by emailing support@adpuzl.com.

In addition, these third-party ad servers or ad networks may use technology to send, directly to your browser or mobile device, these personalized ads and ad links, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs, see above) to compile information about your browser’s or device’s visits and usage patterns on the Service, and to measure the effectiveness of their ads and to personalize the advertising content. Please see our Cookies Policy for more information about how we and our third party partners use cookies and other technologies to deliver ads to you.

AdPuzl does not sell or rent the information we collect directly from you or about you from third parties with these third-party ad servers or ad networks for such parties’ own marketing purposes.

Please note that an advertiser may ask AdPuzl to show an ad to a certain audience of users (e.g., based on demographics or other interests). In that situation, AdPuzl determines the target audience and AdPuzl serves the advertising to that audience and only provides anonymous aggregated data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.

The AdPuzl Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers or contact such advertisers for more information.

5. How we transfer, store and protect your data

Your information collected through the Service will be stored and processed in Canada. However, we always take steps to ensure that your information remains protected wherever it is stored and processed in accordance with applicable laws. Where required under applicable laws, you consent to the transfer of information to the U.S. or any other country in which AdPuzl or its service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

6. Keeping your information safe

AdPuzl cares about the security of your information, and uses appropriate safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from AdPuzl, at all times. However, AdPuzl cannot ensure or warrant the security of any information you transmit to AdPuzl or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the AdPuzl Service, such as social networks. AdPuzl is not responsible for the functionality or security measures of any third party.

7. Your choices about your information

(a) You control your account information and settings

We provide choices about how we process your account information:

You can correct, download or delete the data in your account in Your Account settings.
You can request access, correction or deletion of the data AdPuzl holds on you by contacting support@adpuzl.com
You can opt-out of receiving marketing messages by clicking on the “unsubscribe link” provided in such communications. However, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices)

(b) Opting out of collection of your information through tracking technologies

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents AdPuzl or its business partners from tracking your browser’s activities in relation to the Service, and for use in targeted advertising activities by AdPuzl, including via third-party websites. However, doing so may disable many of the features available through the Service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, please read our Cookies Policy or you can contact us directly at support@AdPuzl.com.

As described above, we may combine information about you with information obtained from third-party sources to better understand your profile and interests so that we can deliver customized offers and other personalized services. You can opt out of AdPuzl collecting more data about you from third-party providers to tailor your experience and messages we send you here.

(d) Rights in respect of your Information

The laws of some countries grant particular rights in respect of personal information. Individuals in certain countries, including the European Union, United Kingdom, and Brazil have the right to:

Request access to their information;
Request that we correct inaccuracies in their information;
Request that their information be deleted or that we restrict access to it;
Request a structured electronic version of their information; and
Object to our use of their information.

Should you wish to make a request in respect of your personal information please contact us at support@adpuzl.com. You also have the right to object to our processing of personal data about you in order to send you marketing and we will stop processing data for that purpose.

In some circumstances, AdPuzl will not be able to comply with your request regarding your personal data. If we are unable to remove any of your information, we will explain why. For example, we may not be able to provide a copy of your information where it infringes on the rights of another user. In some cases, you may have shared your information with third parties, such as by publishing a design on a third party’s website. In that case, AdPuzl will not be able to delete the information, and you will need to contact that third party directly.

If we are unable to resolve your request, or if you are concerned about a potential violation, you also have the option to report the issue or make a complaint to the data protection authority in your jurisdiction. Where you have provided your consent to certain processing and no longer want us to use your information for that purpose, you may withdraw your consent to this use, although this will not affect the lawfulness of processing based on consent before its withdrawal. Please see paragraph “You control your account information and settings” for more options on how to opt-out of marketing communications.

8. How long we keep your information

Following termination or deactivation of your user account, AdPuzl will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, AdPuzl will retain your information for the purpose of complying with its legal and audit obligations, and for backup and archival purposes.

9. Minors

In this policy, a child is considered a person under the age of 18 years old. The Service and our content are not directed at children. Children are not permitted to sign up by themselves for the Service. If we learn that we have collected personal information from a child without verification of parental consent where this is required, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child, please contact us at support@adpuzl.com.

10. Links to other websites and services

We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you acknowledge that we are not responsible for and we do not exercise control over any third parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook) and you allow such a third party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Service.

11. Additional information for users in Europe

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that AdPuzl processes your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

12. California user requests

The CCPA and CPRA give California consumers various rights with respect to the personal information we collect, including the right to (subject to certain limitations):

Request to access the personal information AdPuzl has about you;
Request that AdPuzl delete all of your personal information;
Opt-out from the "sharing" of your personal information for cross-context behavioural advertising.

California users may make a request by contacting us at support@adpuzl.com. We will authenticate your request using the email address associated with your AdPuzl account and if necessary, proof of residency.

Californian users of AdPuzl have additional rights afforded to them under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA, effective 1 January 2023)

Categories of personal information collected by AdPuzl

For more details about the personal information AdPuzl has collected in the past year, please see section 1 “Information we collect and its use”. For details on how we use that information, who we share it with, and how long we keep it, please see section 2 “How we use your information”, section 3 “Sharing your information”, and section 8 “How long we keep your information.”

Under Californian law, as a resident, you may opt out of the “sharing” of your personal information, which in this case would also include us providing your employer with information confirming whether or not you use AdPuzl with their email domain. You can opt out by emailing supporty@adpuzl.com.

13. Changes to this Policy

We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes to the way we collect, use, store and/or share your personal information, we will notify you on our website or by sending an email to the email address associated with your AdPuzl account. We recommend that you check this page from time to time to inform yourself of any changes.

14. How to contact us

Your privacy is important to us and we are happy to answer any questions you may have.

If you have any questions about this Privacy Policy or the AdPuzl Service, or wish to make a complaint please contact us at:

Email: support@adPuzl.com.

Write to us: Head of Privacy, AdPuzl, 440 Laurier Ave W #200, Ottawa, ON, Canada K1R 7X6